Position Title: Apprentice Administrator
Ref: RHP
Location: Twickenham TW1
Special Note: All applicants should live within the local travel to work area. 45 minutes maximum travel time.
Pay: £150 per week with six-monthly pay reviews
Qualification: NVQ Level 2 Business Administration
Duration: Full-time 12 Month contract
Employer Description: Housing Association
Hours of Work: 9.00 to 5.15 (Mon – Fri) with 1 hour for lunch
Annual Holiday Entitlement: 25 days paid holiday per year plus statutory days
Age: 16 +
Job Description:
Providing support to a small team:
- To provide general administrative support to the team
- Sorting, distributing and franking all incoming, outgoing & internal post
- Answering phones, taking messages, responding to general queries from a variety of different customer groups & eventually giving information advice and guidance as appropriate
- Filing, faxing, photocopying, e-mailing, shredding & scanning
- Inputting data onto a bespoke database
- Ordering and monitoring stationery supplies for the team
- Learning to manage the completion and return of statutory information
- Updating standard letters and documents using MS Office systems
- To issue and keep accurate financial records of gift vouchers
- Prepare standard invoices for payment and record budget commitments
An ability to complete a complex & demanding learning programme with external examinations is a requirement for Way to Work vacancies
Skills and Abilities Required:
- Good communication skills with clear spoken English
- Knowledge of customer care, able to deal professionally with personal & telephone callers
- Accurate I.T skills & knowledge of Word, Excel & Access
- Able to work flexibly within a team asking for & giving support as needed
- Able to use own initiative & learn to prioritise own workload
- Able to follow procedures & learn to work to deadlines in a busy & often pressurised environment
- Able to understand & respect the importance of confidentiality, both within & outside the workplace
- Aware of health & safety and equality & diversity
- Able to understand the importance of being punctual & the impact absence has on the effectiveness of the team
How to Apply
Please Apply for this vacancy On-line
Complete this application form and we will then contact you to make an interview appointment at our office in Twickenham, Middlesex.
Click here to contact us by E-mail.
