Full-Time Apprenticeship Job Vacancy

Position Title: Apprentice Revenues & Benefits Officer - This position is now closed

Location: Twickenham TW1
Special Note: All applicants should live within the local travel to work area. 45 minutes maximum travel time.

Pay: £150 per week with six-monthly pay reviews

Qualification: NVQ Level 2 Business Administration

Duration: Full-time 12 Months fixed term contract only

Employer Description: Local Authority - Revenues & Benefits

Hours of Work: 9.00 a.m. to 5.00 p.m. with 1 hour lunch (Monday to Friday)

Annual Holiday Entitlement: 20 days paid holiday per year plus statutory days to be taken outside of term time

Age: 16 +

Answering telephones, taking messages, responding to general queries & eventually giving internal advce.
Occasionally filing, faxing, photocopying, and emailing.
Scanning documents & linking them to customer accounts by document type.
Interrogating customer accounts.
Using the database to check & validate customer accounts and data.
Attending LBRUT training courses i.e. Customer First, Corporate Induction.

An ability to complete a complex & demanding learning programme with external examinations is a requirement for Way to Work vacancies

Good communication skills with clear spoken and written English.
Accurate, & meticulous with good attention to detail.
Aware of Equality & Diversity.
Able to work flexibly as part of a team, asking for & giving support as needed.
Able to learn to prioritise own workload and work to deadlines.
Basic keyboard skills, knowledge of Microsoft Office.
Able to understand & respect the importance of confidentiality within the workplace, and work to LBRUT policies.
Able to understand the importance of being punctual & the impact that sickness absence has on the effectiveness of the team.

Complete this application form and we will then contact you to make an interview appointment at our office in Twickenham, Middlesex..

Click here to contact us by E-mail.