Full-Time Apprenticeship Job Vacancy

Position Title: Facilities Management Apprentice

Ref: lbrutvacs_Facilities

Location: Twickenham TW1
Special Note: All applicants should live within the local travel to work area. 45 minutes maximum travel time.


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Pay: £150 per week with six-monthly pay reviews

Qualification: NVQ Level 2 Business Administration  

Duration: Full-time 12 Month contract

Employer Description: Local Authority - Facilities Management

Hours of Work: 9.00 to 5.15 (Mon – Thus) 9.00 to 5.00 (Mon – Fri) with 45 minutes for lunch

Annual Holiday Entitlement: 20 days paid holiday per year plus statutory days to be taken outside of term time

Age: 16 +


Job Description:

  • Assisting with the organisation of first aid training, including contacting delegates by phone to check they can attend, updating the database & issuing certificates
  • Processing of eye test application forms
  • Processing invoice payments using a computerised financial system
  • Providing daily cover for York House reception by assisting visitors in person and by telephone.
  • Answering telephones, taking messages & dealing with simple queries
  • Filing / faxing / photocopying / emailing / shredding / scanning documents
  • Using mail-merge for distribution of information
  • Dealing face to face with council staff to take photographs & issue I.D. cards

An ability to complete a complex & demanding learning programme with external examinations is a requirement for Way to Work vacancies


Skills and Abilities Required:

  • Good communication skills with clear spoken English
  • Knowledge of customer care, able to deal professionally with personal & telephone callers
  • Accurate I.T skills & knowledge of Word & Excel & Access
  • Able to work flexibly within a team asking for and giving support as needed
  • Able to follow procedures and learn to work to deadlines
  • Able to understand & respect the importance of confidentiality, both within & outside the workplace
  • Aware of health & safety & equality & diversity
  • Able to understand the importance of being punctual & the impact absence has on the effectiveness of the team

How to Apply

Please Apply for this vacancy On-line

Complete this application form and we will then contact you to make an interview appointment at our office in Twickenham, Middlesex.

Click here to contact us by E-mail.