Position Title: IT Support Apprentice
Location: Hampton Hill, TW12 (This vacancy was initially based in Weybridge, but will now be located in Hampton Hill)
Special Note: All applicants should live within the local travel to work area. 30 minutes maximum travel time.
Pay: £150 per week with six-monthly pay reviews
Qualification: NVQ Level 2 Certificate in Business & Administration
Duration: Full-time 12 Month contract
Employer Description: Software Systems Design and Sales Support
Hours of Work: 9:30 – 5:30 with one hour for lunch (Mon-Fri)
Annual Holiday Entitlement: 20 days per annum plus statutory days
Age: 16 - 18
Job Description:
Working within a small team & providing general administration support:
- Answering calls, taking messages, dealing with simple queries
- Making regular calls to customers to ensure ongoing satisfaction
- Occasionally assisting consultants with on-site sales support visits
- Using office equipment to complete all required administrative tasks
- Providing specific administrative support to the director
- Create and maintain training guides and presentations
- Any other duties as required by the role
An ability to complete a complex & demanding learning programme with external examinations is a requirement for Way to Work vacancies
Skills and Abilities Required:
- Good communication skills with clear spoken and written English and an ability to listen effectively to others
- Excellent I.T. skills with a good understanding and application of MS Office, and databases
- Knowledge of customer care, able to deal effectively with telephone callers
- Able to check & verify written information
- Able to work flexibly within a team, asking for & giving support as needed
- Able to understand the importance of punctuality & the impact sickness absence has on the effectiveness of the team
How to Apply
Please Apply for this vacancy On-line
Complete this application form and we will then contact you to make an interview appointment at our office in Twickenham, Middlesex.
Click here to contact us by E-mail.
